Attorneys whose clients do not expect around-the-clock telephone communication (like Estate Planners, Family Lawyers, or Transactional Attorneys), will certainly find them the most helpful. They have extensive customizability, and are equipped to handle administrative tasks, like email organization, in addition to regular receptionist services.
Small law firms of up to 10 people will likely find Back Office Betties the most helpful. They also have to pass a quiz about each law firm and goals for working with Back Office Betties before they can start taking and making calls for the firm. All receptionists must pass this course with a 100% grade before they start working with attorneys. Betties Legal Academy features courses focused on legal terminology and common legal issues so Betties can speak knowledgeably to firms and clients. Betties Legal AcademyĪll future Betties are specially trained by legal professionals and must pass a 2-week legal training program before working with their attorney clients. Either way, receptionists should be familiar with each practice. This team assists a set of around 200 firms. The Betties assign each law firm a team of 4–8 receptionists, depending on the plan.
